THE Zambia Postal Services Corporation (Zampost) and Professional Insurance Company have entered a one-year renewable contract which will see post offices through out the country start selling vehicle insurance policies to motorists.
Zampost postmaster general McPherson Chanda said in Ndola yesterday that the provision of insurance policies to motorists was part of his company?s strategy to create value for its customers by transforming the post office into a one-stop shop, and ensuring that customers who came to buy road tax through the Zampost and Road Transport and Safety Agency (RTSA) agreement for example do not queue up twice.
?The provision of the sale of road tax and motor insurance selling services will make the post office the centre of consumer services and products creating a one-stop shop which grows as we embark on the quest to form more strategic business partnerships with other partners,? he said.
Mr Chanda said the response from the public was favourable and the number of motorists seeking the services was expected to increase as the quarter came to an end.
?We expect overwhelming response towards the end of this quarter because most motorists in this country have a tendency to seek these services shortly before the official quarterly deadline,? he said.
The selling of insurance services is the latest service being provided under the postal services transformation programme which was currently underway.
Last month Zampost and RTSA entered into a one-year renewable motor tax sale agreement which has started with a total of 90 post offices spread across the country?s 10 provinces.
?Motor vehicle licensing has now been made easier and more convenient because apart from paying for road licences, customers can now insure their vehicles from the nearest post office,? Mr Chanda said.
Zampost has also been providing various consumer services on behalf of the Digital Satellite Television (DSTV) and some mobile phone companies under the one-stop shop aimed at reducing costs on the part of its clients by bringing services under one roof and closer to the people.
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Source: http://www.times.co.zm/?p=13500
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